Thinking about renting from Easirent Car Rental? Here’s what you need to know about renting from the British-owned company.
Basic Facts About Easirent Car Rental
Easirent is a low-cost car rental company based in Liverpool, England. The company, founded in 1999, has more than 30 airport and city locations in the United Kingdom and Ireland, with rental offices in major cities including London, Edinburgh and Dublin.
In the United States, Easirent also has locations at several Florida airports, including Fort Lauderdale, Miami, Orlando, Palm Beach, Jacksonville, Fort Myers and Tampa.
The Easirent website also offers a search option for renting cars in Australia, France, Italy, Spain, Portugal and Switzerland. However, the search results lead to quotes from other car rental providers.
Reviews of Easirent Car Rental
Car rental companies tend to attract a mixed bag of reviews, and Easirent is no exception. However, its UK operation tends to draw better aggregate reviews than its U.S. locations.
Easirent is not accredited by the Better Business Bureau, which gives its U.S.-based car rental operation an “F” rating. The website shows 189 complaints closed in the last three years related to Easirent Car Rental. Easirent has only one out of five stars on the BBB website, based on an average of 37 customer reviews.
On the customer reviews website Trustpilot, Easirent’s rating depends on which continent you are considering. Easirent’s U.K. operations has a rating of 3.3 out of five stars. In the United States, Easirent has a “poor” rating of 2.3 stars.
Easirent’s website claims that the company has a “huge range” of new vehicles at good prices, although a good number of renters have posted complaints about the state of the cars they received. Customers at Easirent’s U.S. locations largely complained about customer service, long waits for airport pickup and dirty cars. In the U.K., customers also complained about the condition of the cars and extra fees.
Easirent also has relatively poor reviews on Yelp for its US locations. It has two-star reviews in Miami and Fort Lauderdale. In Orlando, the company has 1.5 stars out of five based on 263 reviews.
Is Easirent Car Rental a Good Choice?
Based on the negative feedback from customers about Easirent Car Rental in the United States, we recommend looking at more than just the price when making a decision about whether to rent from the company. While you may think you are getting a deal, it often pays to check out other options for your next car rental reservation.
The exception would be if you are considering renting a car from Easirent in the United Kingdom, where the company has stronger overall reviews.
In AutoSlash’s Ultimate Rental Car Ratings, we give Easirent 2.5 out of 5 stars, the second-lowest score. We consider it a “Tier 4” company after hearing complaint after complaint after complaint about its U.S. locations. While Easirent may offer what looks like an attractive price, be aware that you run a big risk of an unsatisfactory experience.
If you do decide to go ahead and book with Easirent, be sure to read the rental agreement carefully to avoid any surprise charges. Inspect the rental car carefully before driving it off the lot for any scratches, dings or cleanliness issues. Also, be sure to confirm in advance about the procedure for arranging a rental car shuttle from the airport.